Supervision for care and support facilities

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This page was translated from German using artificial intelligence. The translation may contain errors or inaccuracies. In case of doubt, the German original version prevails.

The jurisdiction extends according to the Housing and Participation Act (WTG) to various types of offerings (for adult individuals).

These include facilities with comprehensive service offerings (particularly residential care facilities and residential facilities for people with disabilities), provider-managed care shared living facilities / shared living facilities for people with disabilities, service living offerings, outpatient services, and guest facilities (hospices, day care and night care facilities, as well as short-term care facilities). The focus of the activities is on protecting the interests and needs of the users of these offerings.

Within this jurisdiction, regular inspections are carried out at graduated intervals and event-driven inspections as needed. Additionally, incoming complaints are reviewed, consultation sessions are conducted, and efforts are made to ensure that identified deficiencies are rectified.

In addition to protecting the users, there is also a comprehensive advisory and review obligation towards the service provider. If needed, individuals and organizations planning to operate a facility or shared living community are advised during the planning phase.

The key contents of regular inspections are published in a result report on the internet portal of the responsible authority. The result report provides residents as well as their relatives or interested parties with an initial overview of the facility. Furthermore, it is recommended to obtain additional information from the facility's homepage or to gain a personal impression during an on-site visit.

The result report includes information on the categories of living quality, housekeeping services, community life and daily activities, information and consultation, participation and co-determination, staffing, care and support, freedom-restricting measures, and measures to protect against violence.

The results of the regular inspections by the supervisory authority can be found on this page below. 

For offerings for which no result report is available here, the next inspection is still pending.

The publication of the result reports ends on October 1 following the two-year period.

Required Documents

Anyone wishing to operate offers under the Living and Participation Act (WTG) must notify their intention at least two months before the planned start of operations. The required documents should be specifically coordinated with the supervision for care and support facilities.

Your Contacts

It is possible to get in touch both by phone and in writing. Personal contact and on-site appointments are also possible by prior arrangement.

Consultations and information for users, relatives, and caregivers are provided free of charge.

Management

Lindlar, Nümbrecht, Reichshof

Engelskirchen, Marienheide, Wiehl

Bergneustadt, Morsbach, Waldbröl

Gummersbach, Wipperfürth

Hückeswagen and Radevormwald

Ombudspersons according to the Housing and Participation Act in North Rhine-Westphalia

Following the revision of the Housing and Participation Act (WTG) at the beginning of 2023, the recommendation for appointing ombudspersons by the districts and independent cities can be found in § 16 paragraph 2 WTG. Accordingly, ombudspersons mediate upon request in disputes between service providers and users or relatives. In this context, the service providers are obligated to enable the ombudspersons to fulfill their duties.

Information Sheet

Flyer Ombudsperson

The WTG authorities are required under § 14 paragraph 12 WTG to prepare a report of activities every two years. The report includes information on the personnel structure of the WTG authority, on the housing and care services, the consulting and inspection activities, as well as the future orientation of the WTG authority.

Activity Reports

Activity Report 2021 - 2022

Activity Report 2023 - 2024

Result Reports

Residential Care Facilities

Senior and Nursing Home Block and Michel House Seifen Morsbach 23.06.2026

Retirement and Nursing Home Block and Michel House Sterzenbach 21.10.2025

Antonie-Kersting-House Wipperfürth 27.05.2026

AWO Senior Center Dieringhausen Gummersbach 29.01.2026

AWO Senior Center Am Königsbornpark Waldbröl 12.03.2026

AWO Senior Center Wiehl 09/09/2025

Caritas Senior Center St. Elisabeth in House Franziskus 14.01.2026

Caritas Senior Center St. Mariä Heimsuchung Marienheide 07.07.2026

CBT Residential House Franziskus-Home Wipperfürth 08.10.2025

CBT Residential Home St. Michael Waldbröl 29.11.2023

CURATA Senior Residence Am Burgberg Reichshof 06.10.2025

Deutschordens Senior Center Pfarrer-Braun House 09.04.2025

Dietrich-Bonhoeffer House Bergneustadt 07.10.2025

Residential Care Facility Reichshof 05.08.2025

Angel Home Nümbrecht 06.11.2024

Ernst-Christoffel-House Nümbrecht 23.07.2025

Protestant Senior and Nursing Home Ragoczy-Stift Reichshof 24.06.2025

Protestant Senior Homes on the Agger - House Altstadt Bergneustadt 16.04.2026

Evangelical Retirement Homes on the Agger - Senior Center Gummersbach 01/18/2024

Protestant Senior Center Johannesstift Hückeswagen 25.07.2024

evergreen Care and Support Center Bergneustadt 04.03.2026

GFO Center Living & Care St. Josef Engelskirchen 30.04.2025

Hans-Hermann-Voss-House Wipperfürth 27.05.2026

House Aggertal Gummersbach 13.04.2026

House on the Hardt Nümbrecht 07/24/2024

House Hohenfels Engelskirchen 17.03.2026

House Siebenbürgen Drabenderhhöhe Wiehl 04.12.2024

House Tannenberg at the Park Gummersbach 04.09.2024

House Tannenberg in the Forest Gummersbach 04.09.2024

Johanniter House Radevormwald 13.11.2025

Lamsfuhs - Care & Living Wipperfürth 13.02.2025

newcare home Dahlerau Radevormwald 18.02.2026

newcare home Radevormwald 01.08.2024

Otto-Jeschkeit Senior Center Engelskirchen 27.05.2026

Care Residential Community Lepperhammer Engelskirchen 15.10.2025

Phoenix Care - Senior Center for Care & Support Gummersbach 22.05.2025

Residence Ambiente Gummersbach 24.06.2026

Senior and Nursing Center Lichtenberg House Potsdam Morsbach 02/04/2024

Senior and Care Center Lichtenberg Morsbach 10.06.2026

Senior Residence Wipperfürth 25.06.2025

Senior Residence Marienheide 11/26/2025

Senior Residence Bethel Wiehl 09/26/2024

To the Beautiful View Reichshof 05.05.2026

Facilities for Integration Assistance

Dr. Dieter Fuchs House Lindlar 24.03.2026

Finca del Sol Marienheide 20.11.2025

House Am Konradsberg Wiehl 19.02.2026

House at the Park Waldbröl 07.11.2024

House Drei Birken Hückeswagen 27.01.2026

House Nümbrecht 06.08.2025

Hof Müllerheide Reichshof 28.04.2025

Hof Sonnenberg Wipperfürth 28.04.2026

Community Farm Purd Hückeswagen 15.08.2024

Landwehrhaus Marienheide 03.04.2025

Pattberghaus Marienheide 12.03.2025

Forest Peace Wiehl 15.01.2026

Winter School Waldbröl 07.03.2025

Residential Facilities of Lebenshilfe Leverkusen e. V. Wipperfürth 20.11.2024

Residential Group Haus Agathaberg Wipperfürth 24.07.2025

Residential Network House Gähnfeld, House Noah's Ark, Holzhof Wiehl 26.03.2025

Residential Network House Tannhäuserstraße Wiehl 13.05.2025

Residential Network St. Gertrud Morsbach 17.09.2024

Residential Center Lindenhof Hückeswagen 24.09.2025

Zirrerhaus Wiehl 06.08.2026

Day Care Facilities

The Alternative Day Care Engelskirchen 11.06.2024

Short-term care facilities

Carpe diem Lindlar 06.02.2025

Living Communities of Care (provider responsibility)

Old Berga Marienheide 06.11.2025

At the Ring Wall Marienheide 06.11.2025

Dementia Living Groups Am Park I and II Lindlar 10.07.2025

Dementia Living Groups Am Park III and IV Lindlar 10.07.2025

Dementia Shared Living Facility An der Wupper 1 + 2 Wipperfürth 09.10.2024

House Glockenspitze Nümbrecht 19.03.2025

New Berga Marienheide 06.11.2025

Patients in Persistent Vegetative State Bergneustadt 11.03.2026

Reinery Shared Living Community in Appenhagen Morsbach 20.05.2025

Reinery Shared Apartment Waldbröl 13.06.2025

Senior Living Group 1 at the Park and Senior Living Group 2 at the Park Radevormwald 14.10.2025

Senior Living Community House Bierenbachtal Nümbrecht 03.09.2024

Senior Shared Living Banaszek Radevormwald 02.10.2024

Residential Community ÄLPIDA Intensive Care Reichshof 24.11.2025

Shared Living Community Am Aggerberg Reichshof 25.03.2025

Living Community House at the Spa Park Reichshof 01.09.2026

Shared Apartment Im Krümmel Engelskirchen 08.01.2025

Shared Living Community IPAS Lindlar 06.11.2024

Living Community Reinery Oberwiehl Wiehl 08.10.2024

Shared Living Community Waldbröl 06.08.2025

Provider-Managed Shared Living Communities for People with Disabilities

Clean WG – House am Hömel Engelskirchen 09.07.2025

Lebenshilfe Bergisches Land WG 13 and WG 15 Lindlar 21.08.2025

Lebenshilfe Bergisches Land WG 59 Lindlar 24.09.2024

Living Community House Mühlenau Wiehl 21.10.2025

Shared Apartment Kehling House Wiehl 19.08.2025

Living Community Vibrant Inclusion Hückeswagen 15.12.2025

Wohnwege Residential Community Strombach Gummersbach 24.10.2024

Workshops for people with disabilities

BWO Morsbach-Lichtenberg 31.10.2024

BWO Wiehl-Bomig 22.11.2024

BWO Wiehl-Faulmert 20.11.2024

RAPS Marienheide 03.09.2024

RAPS Waldbröl 05.09.2024

WLH Wipperfürth 26.06.2024

Hospice

Johannes Hospice Oberberg and Day Hospice Wiehl 05.03.2025

Your way to us:

Office for Social Affairs

Moltkestr. 42
51643 Gummersbach

Service Hours

Monday

08:00 AM - 12:00 PM
01:00 PM - 04:00 PM 

Tuesday

08:00 AM - 12:00 PM
01:00 PM - 04:00 PM 

Wednesday

08:00 AM - 12:00 PM
01:00 PM - 04:00 PM 

Thursday

08:00 AM - 12:00 PM
01:00 PM - 05:30 PM 

Friday

08:00 AM - 12:00 PM