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Procedural guide
This page was translated from German using artificial intelligence. The translation may contain errors or inaccuracies. In case of doubt, the German original version prevails.
The case navigator of the Oberbergischer Kreis advises and supports young people with (impending) disabilities aged 0 to 27 years, as well as their families, regarding questions about support and assistance services. These include, in particular, youth welfare services, integration assistance, care services, and other social assistance.
The case navigator assists in navigating the support system, clarifies responsibilities, and accompanies individuals upon request in applications and discussions with authorities. The goal is to find suitable assistance, make processes understandable, and empower families in asserting their rights.
Integration assistance supports people with (impending) disabilities in participating in society as independently as possible. The goal is to remove barriers and provide individual support where it is needed.
The benefits of integration assistance include, for example:
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Medical rehabilitation
e.g., early intervention, assistive devices, or therapeutic support -
Participation in education
e.g., school accompaniment, communication aids, or transportation services -
Participation in working life
e.g., support with training and work or services in workshops for people with disabilities -
Social participation
e.g., assistance in daily life, housing support, or care in a foster family
The benefits are tailored individually to personal needs and aim to help lead a largely independent and equal life.
We advise and support young people with (impending) disabilities and their families on questions regarding support options and benefits of integration assistance.
We support you in particular:
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with questions about applications and necessary documents
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with navigating the support system and finding suitable support services
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with questions about youth welfare benefits, integration assistance, and other service providers, e.g., care funds or health insurance
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by accompanying you to meetings and appointments as a trusted person, upon request
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by providing clear explanations of decisions and procedures
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by referring you to appropriate counseling and support services
The advisory service is aimed at:
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young people with (impending) disabilities up to the age of 27
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parents as well as guardians and custodians
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foster parents and legal representatives
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professionals and network partners
The work of the procedural guide is based on Section 10b of the German Social Code Book VIII (Children and Youth Welfare Law) as well as in connection with the regulations of integration assistance under the German Social Code Book IX.
Contact
Do you have questions about integration assistance? Do you need help with applying for various types of support?
The procedural guide is available as a support service to assist you.
